This company uses grimey tactics to steal money from their customers in hopes we will not catch them, and many probably don't. I manually renewed my subscription at a discounted rate of $29.99.
Two days later they "auto renewed my account for $59.99. Why twice the price? Why is a freaking computer tech company unable to see that I had already renewed? They DO know I had already renewed.
This probably makes the company hundreds of thousands of dollars off people who don't closely watch their checking accounts. This isn't the first time this has happened, either. a few months ago I was prompted to renew but had lost track of how long I had the service prior to the prompt to renew. I "renewed" about 6 months early because they told me to, they took the money and never said a word.
Luckily I figured it out and had to demand my money back as I've just done again, tonight.
Garbage, trashy company. DO NOT GIVE THEM YOUR MONEY.
Product or Service Mentioned: Bitdefender Antivirus.
Reason of review: Pricing issue.
Monetary Loss: $60.
Preferred solution: Full refund.
I didn't like: Tactics to steal from customers.