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Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender - Bitdefdener Total 2017
Bitdefender Total 2017 is my 2nd year of using the software. I cannot install the latest year I bought so I go through the emailing process where they wait a week and never answer your email then close out the question. I got tired of waiting and called their so called...
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Anonymous
user83515980

Bitdefender has been great since I wrote this all questions and refunds account settings have been set and cleared up ! I would recomend Bit Defender to anyone , just read and...

user83515980
user83515980

RESOLVED

3.9
I liked
  • Need i describe
#1160663
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Bitdefender - Double Billed for Service.
On July 25, 2018 I received a notification that my product had expired. The company recommended that I renew for a price of $79.99. Instead, I went online and purchased the exact product for $39.99. On October 17, 2018 I received a notice that my account would be...
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2.4
I liked
  • Product appears to be effective
I didn't like
  • Double billing and failure to refund such overpayments
#1412917
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Bitedefender is stealing from my bank account despite several email requesting them to stop their automatic withdrawal from my account. They have deducted $179.90 from my account, but they are only going to refund me $89.95. I have contacted their refund support line....
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Anonymous
John

I canceled my subscription a day before renewal and was still charged for another year. I contacted them and have been waiting 2 weeks for my refund. They claim to be backlogg...

#1420317
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Absolute awful product, slows down my high end PC even simply watching videos gets choppy. Web browser, specially Firefox basically gets disabled by having nearly every website saying its insecure, including Google, Microsoft, TED and Bitdefenders own websites - its...
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h.kitchener
h.kitchener

I hope you didn't pay for Bitdefender. There are other, free anti virus softwares out there, eg., Avast for one. Most of these programs have default settings which you need to...

#1428297
Reply to reviews
Bitdefender - Complete joke
Downloaded the program and it would never run and now it will not let me uninstall. says I need to uninstall total part first but the file does not exist in my computer. Could not get help from anyone at this company they claim they are not responsible for problems or...
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2.2
I liked
  • Internet security software
I didn't like
  • Non-existent customer service
  • No customre service or tech advice
  • Unresponsive customer service
#1365078
Reply to reviews
I bought and downloaded Bitdefender about a year and a half ago. I did not renew coverage because I was concerned about any virus software on my Mac. I tried to remove it, and found it could not be removed, even with their so-called uninstaller. I tried every tech site...
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#1360695
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This company uses grimey tactics to steal money from their customers in hopes we will not catch them, and many probably don't. I manually renewed my subscription at a discounted rate of $29.99. Two days later they "auto renewed my account for $59.99. Why twice the...
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h.kitchener
h.kitchener

The first clue that a company is scamming you is, in fine print the "automatic renewal" blurb somewhere on their website. This is a very common way of scamming those who fail ...

2.3
I didn't like
  • Tactics to steal from customers
#1356143
Reply to reviews
I have just now found a lot of people saying that they have been screwed by auto renewal practices. I wondered about it by let it go when through a bit of can't remember what I did fixed the problem. But with about 33 days left on my subsciprtion I got a pop up saying...
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Anonymous
John Sackett

Nearly all 3rd party subscription services have an automatic renewal "checked dialog box". Many retailers learned purchasers will click to the next transaction screen without ...

Anonymous
Unhappy Camper

I had the same problem. I liked the Bitdefender software and when the 1 year anniversary was drawing near I got an email from Bitdefender asking me to renew. I ignored the ema...

3.1
#1175326
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Bitdefender will totally destroy “windows restore feature” on win 7 and 10. I have taken the trouble to do a fresh install on both a win 7 and 10 with no added software just bitdefender. If I uninstall Bitdefender the restore feature works perfectly reinstall restore...
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1.0
I didn't like
  • No customer support
  • Wont refund my money
#1378494
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Contact Bitdefender

Mailing Address:
Bitdefender
Wst Gate Park, H2 building Str. Preciziei 24
Bucuresti, Bucharest 062203
Romania
Phone:
+4 021 264 1794
More
I have been using Bitdefender on multiple pc's in my house for a couple of years now. I am running Bitdefender Total Security. I am so sorry I renewed my licence! The wallet is broken again! I have already created two wallets and I ran into huge issues today again. I...
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2.0
I liked
  • Was happy till now
  • When it ran originally
I didn't like
  • Unresponsive customer service
#1245113
Reply to reviews