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Bitedefender is stealing from my bank account despite several email requesting them to stop their automatic withdrawal from my account. They have deducted $179.90 from my account, but they are only going to refund me $89.95. I have contacted their refund support line....
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Company wrote 0 public responses to the review from 2 days ago.
#1420317
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Bitdefender - Double Billed for Service.
On July 25, 2018 I received a notification that my product had expired. The company recommended that I renew for a price of $79.99. Instead, I went online and purchased the exact product for $39.99. On October 17, 2018 I received a notice that my account would be...
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Company wrote 0 private or public responses to the review from Dec 02.
2.4
I liked
  • Product appears to be effective
I didn't like
  • Double billing and failure to refund such overpayments
#1412917
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Bitdefender will totally destroy “windows restore feature” on win 7 and 10. I have taken the trouble to do a fresh install on both a win 7 and 10 with no added software just bitdefender. If I uninstall Bitdefender the restore feature works perfectly reinstall restore...
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Company wrote 0 public responses to the review from Oct 10.
1.0
I didn't like
  • No customer support
  • Wont refund my money
#1378494
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Bitdefender for Mac appeared to work for the first year. I then extended it for three years on my Mac and my wife’s Mac. When I updated to the Mojave operating system in September, the Traffic light extension in my Safari browser wouldn’t update. I uninstalled...
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Company wrote 0 public responses to the review from Oct 10.
#1378179
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Bitdefender - Complete joke
Downloaded the program and it would never run and now it will not let me uninstall. says I need to uninstall total part first but the file does not exist in my computer. Could not get help from anyone at this company they claim they are not responsible for problems or...
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Company wrote 0 public responses to the review from Sep 25.
2.2
I liked
  • Internet security software
I didn't like
  • No customre service or tech advice
  • Non-existent customer service
  • Unresponsive customer service
#1365078
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I bought and downloaded Bitdefender about a year and a half ago. I did not renew coverage because I was concerned about any virus software on my Mac. I tried to remove it, and found it could not be removed, even with their so-called uninstaller. I tried every tech site...
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Company wrote 0 private or public responses to the review from Sep 20.
#1360695
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This company uses grimey tactics to steal money from their customers in hopes we will not catch them, and many probably don't. I manually renewed my subscription at a discounted rate of $29.99. Two days later they "auto renewed my account for $59.99. Why twice the...
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Company wrote 0 private or public responses to the review from Sep 15.
h.kitchener
h.kitchener

The first clue that a company is scamming you is, in fine print the "automatic renewal" blurb somewhere on their website. This is a very common way of scamming those who fail ...

2.3
I didn't like
  • Tactics to steal from customers
#1356143
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90 minutes later, chat sessions, busy central number, etc I still don't have product downloaded and running if their web interface is a reflection of their product, I cannot imagine the product if I can ever get out downloaded although I paid extra for assistance...
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Company wrote 0 public responses to the review from Aug 25.
h.kitchener
h.kitchener

You paid extra for assistance in downloading? That's a new one. In any event, dispute the charge to your credit card(you did pay with a credit and not a debit card, didn't you...

#1338605
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Based on WWW recommendations I installed BitDefender on my wife's Windows 10 PC. Forr months she complained about the PC's performance. So I de-installed BitDefender and went back to plain old Windows Defender and, to my surprise, the performance problems disappeared....
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Company wrote 0 public responses to the review from Aug 13.
Bailey50
Bailey50

How on earth did you remove it? I can't get it off my computer.

#1328372
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Contact Bitdefender

Mailing Address:
Bitdefender
Wst Gate Park, H2 building Str. Preciziei 24
Bucuresti, Bucharest 062203
Romania
Phone:
+4 021 264 1794
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Bitdefender - They ripped me off

I got a virus and basically lived for three months without my computer passing it around trying to get it fixed. Now I find out that my purchase was set up as a subscription that they refused to refund, even though I told them they failed and I don’t want their services anymore. They didn’t protect me from the virus - so fail for an anti virus software.
Company wrote 0 private or public responses to the review from Jul 28.
#1315501
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