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Guys, in December 2017 you start to offer 50% discount I I decided to change on all PCs free antivirus program with your paid one… soon after on one of my computer with windws I start noticing crashes with outlook and sometimes windows. Antivirus was and still...
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#1253338
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I have been using Bitdefender on multiple pc's in my house for a couple of years now. I am running Bitdefender Total Security. I am so sorry I renewed my licence! The wallet is broken again! I have already created two wallets and I ran into huge issues today again. I...
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2.0
I liked
  • When it ran originally
  • Was happy till now
I didn't like
  • Unresponsive customer service
#1245113
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After installing Bitdefender on my 64bit Windows 8.1 laptop, my 32bit Internet Explorer 11 keeps freezing up! Sometimes after 1 minute, 3 minutes, etc...totally random. I now have to use Firefox Quantum and I hate their version of SmoothScroll and when you turn it off,...
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1.0
I didn't like
  • No phone support if purchased in india
#1239179
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Worse security center ever! If you want 9 minute reboots and stupid responses from customer service than buy Bitdefender Security Center. Everything sucks. Scheduling a scan is confusing, their password manager is extremely slow, no way to see if an update requires a...
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1.6
#1235773
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I purchased Bitdefender a year ago for something like $15.00 - a very good deal. I totally missed that they would not only automatically renew my "subscription" but for $130!!!! They day they hit my bank account, I contacted them immediately for cancellation and...
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#1225893
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First of all, they want you to pay them $29.95 to install your Bitdefender that you just bought. The installation is slow but simple for anyone with a normal brain. Then when you get it, it might be wrong, like when they thought my laptop was a Mac PC. When you try to...
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1.0
#1223108
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Will be taking this matter to the Federal police as automatic renewal was turned off but they still debited my account for funds I did not authorise and now keep offering different subscriptions instead of returning funds as a body corporate they are thieves who...
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Anonymous
Anonymous

I was lucky because my VISA was stolen and could not charge the automatic renewal against it.

1.0
#1189232
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What happens (more times than once) is you send in a request, and 2 days later they respond with a canned tech troubleshoot. Obviously I have already done those things, including a clean update. so I respond that NO, I have done ALL of that, please try again. Two days...
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3.3
I liked
  • How it scans and protects my computer
I didn't like
  • Customer service
#1186829
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I received an error message that Bitdefender had stopped working. I followed it's instructions to turn it back on THREE times without luck. I waded through their horrible website to find a solution with no luck. It took me FOREVER to find their phone numbers. The first...
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sharviel
sharviel

Update: No response from Bitdefender yet.

Anonymous
RKS

I login to bitdefender Central and a chat box opens up. I talk with a customer service ..and he/she talks we through the problem. What is your PROBLEM??!! I have had good cust...

1.5
I didn't like
  • Dishonest practices
  • Usability
  • Product
#1184017
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Contact Bitdefender

Mailing Address:
Bitdefender
Wst Gate Park, H2 building Str. Preciziei 24
Bucuresti, Bucharest 062203
Romania
Phone:
+4 021 264 1794
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I like first to tryout software before buying it so I registered and oficially downloaded 30day trial Bitdefender Total Security 2018. Well it worked fine for about 2 days. Well to say it worked fine, it wanted to delete a lot of files that I trust and have been using...
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h.kitchener
h.kitchener

You should do a search for something like: "bitdefender clean uninstall tool" and get this free, small tool and run it in order to totally clean out the junk files bitdefender...

1.9
I liked
  • Game mode
  • Design
I didn't like
  • Not user friendly
  • Doing things on its own
  • Usability
#1182064
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