Johannesburg, Gauteng
0 comments
Not resolved

They just Deducted R800.00 from my friends creditcard ,contacted them refund to late bank cannot refund, then I had to refund her out of my own pocket , I loaded the Bitdefender I baught lockaly and no install from Cd it downloaded from the internet , then my friend loaded her one I baught her and the same thing happened and is still not working, then at work on my laptop I logged in the account and their expired myne on the laptop , and there is just no reply from them or any help so far Bitdefender cost me R2000.00 and only one still working???

I liked: Was happy till now.

I didn't like: Unresponsive customer service, Non existent customer service.

Review #876292 is a subjective opinion of a user.

3.0
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $2000
Preferred solution Let the company propose a solution

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