Johannesburg, Gauteng
0 comments
Not resolved
3.0
Details
Price Affordability

They just Deducted R800.00 from my friends creditcard ,contacted them refund to late bank cannot refund, then I had to refund her out of my own pocket , I loaded the Bitdefender I baught lockaly and no install from Cd it downloaded from the internet , then my friend loaded her one I baught her and the same thing happened and is still not working, then at work on my laptop I logged in the account and their expired myne on the laptop , and there is just no reply from them or any help so far Bitdefender cost me R2000.00 and only one still working???

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

I liked: Was happy till now.

I didn't like: Unresponsive customer service, Non existent customer service.

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