Chicago, Illinois
Not resolved

Bitdefender for Mac appeared to work for the first year. I then extended it for three years on my Mac and my wife’s Mac.

When I updated to the Mojave operating system in September, the Traffic light extension in my Safari browser wouldn’t update. I uninstalled Bitdefender and tried to reinstall it. I would not install. Worse, there no longer is any support from Bitdefender who uses an outside IT support company.

All I get is appologies. I have not updated my wife’s laptop.

I had to purchase another product for my Mac. Unsupported software is worthless.

Look for another product.

Product or Service Mentioned: Bitdefender Total Security Multi-device Antivirus.

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