On July 25, 2018 I received a notification that my product had expired. The company recommended that I renew for a price of $79.99. Instead, I went online and purchased the exact product for $39.99.
On October 17, 2018 I received a notice that my account would be renewed in 5 days.
They renewed my account despite my objections and the fact that I had an active subscription. Not only that, but they charged my PayPal account $96.00. After many attempts to recover the unauthorized transaction, I have decided that I am dealing with a company that could care less about ethical behavior. I am chalking this one up to experience.
If you're considering Bitdefender, be careful. The company will rip you off at the first opportunity.
Reason of review: Problems with payment.
Monetary Loss: $96.
Preferred solution: Full refund.
Bitdefender Pros: Product appears to be effective.
Bitdefender Cons: Double billing and failure to refund such overpayments.