Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Value for money

On July 25, 2018 I received a notification that my product had expired. The company recommended that I renew for a price of $79.99. Instead, I went online and purchased the exact product for $39.99.

On October 17, 2018 I received a notice that my account would be renewed in 5 days.

They renewed my account despite my objections and the fact that I had an active subscription. Not only that, but they charged my PayPal account $96.00. After many attempts to recover the unauthorized transaction, I have decided that I am dealing with a company that could care less about ethical behavior. I am chalking this one up to experience.

If you're considering Bitdefender, be careful. The company will rip you off at the first opportunity.

Reason of review: Problems with payment.

Monetary Loss: $96.

Preferred solution: Full refund.

I liked: Product appears to be effective.

I didn't like: Double billing and failure to refund such overpayments.

  • BitDefender auto-renew fraud
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like