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1 comment

Bitdefender will abuse their customers trust when they have received your credit card details. I bought their product in 2015 and before the subscription was finished I purchased the Norton product instead because I felt Norton provide a better quality of product.

In 2016 without my permission, Bitdefender automatically renewed my subscription. I received a refund after a long period of time and was assured that they would not automatically renew again.

Fast forward to today in 2017 and Bitdefender have automatically renewed my subscription again, I have once again had my credit card charged by Bitdefender, without my permission and for a product that I do not want. Do not give these people your credit card details, they are running a scam by doing this, I have used many different pc security software suites over the years and no other company has done this!

Product or Service Mentioned: Bitdefender Subscription.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: I want a fully refund and stop autorenew for this product.

I didn't like: Do not give bitdefender your cc info - autorenew is a scam.

Company wrote 0 public responses to the review from Mar 25, 2017.
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Columbia, South Carolina, United States #1307453

"Automatic renewal" is a scam perpetrated by many companies, including even magazine subscriptions. Thus, never pay for something with a credit card unless you have THOROUGHLY read what you are signing up for.

By the way, you can get good anti virus protection for free from a number of companies.

Don't let them tell you their paid product is superior and you really need to buy it. For most people, the free versions are quite adequate.

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