Bitdefender will abuse their customers trust when they have received your credit card details. I bought their product in 2015 and before the subscription was finished I purchased the Norton product instead because I felt Norton provide a better quality of product.
In 2016 without my permission, Bitdefender automatically renewed my subscription. I received a refund after a long period of time and was assured that they would not automatically renew again.
Fast forward to today in 2017 and Bitdefender have automatically renewed my subscription again, I have once again had my credit card charged by Bitdefender, without my permission and for a product that I do not want. Do not give these people your credit card details, they are running a scam by doing this, I have used many different pc security software suites over the years and no other company has done this!
Product or Service Mentioned: Bitdefender Subscription.
Reason of review: Poor customer service.
Monetary Loss: $70.
Preferred solution: I want a fully refund and stop autorenew for this product.
I didn't like: Do not give bitdefender your cc info - autorenew is a scam.