135 views
0 comments

I bought a brand new MacBook Pro, within a week I decided to play it safe and install an antivirus. I saw on several websites that Bitdefender didn't slow down the measured systems and that it provided good protection.

I can't really speak to that because I never got that far. Before I get into that, let me preface with an explanation that I work for a biotech company in process engineering. I literally use my professional experience and degree installing esoteric software and determining how it works to get our desired business results. After almost an hour trying to install this POS I had made no progress with the entire installer processing and failing at the end.

After a half-hour with their technical support they suggested that I do what I had already done four times; uninstall and reinstall. When their support agent ended our conversation before my issue was resolved I tried one more time and started a new support chat. I supposedly got the same agent and informed them that I was only interested in getting a full refund after canceling the 3 year subscription I had bought only hours before.

In their defense the most helpful thing they did was say they would escalate my issue, but only after trying to offer me a few months of free service for software that WAS NOT WORKING. We will have to see wha they do from here, but I certainly would not suggest Bitdefender.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Bitdefender Reviews

  1. 69 reviews
  2. 54 reviews
  3. 31 reviews
  4. 14 reviews
  5. 9 reviews
Bitdefender reviews