Firstly, I purchased my 2015 Bitedefender Anti-virus online.I was then, recently offered an "early-bird" special , as a valued customer.
I was led to believe that my new purchase of the 2016 Bitedefender would replace my 2015 purchase. And then an attempt was made on my credit card to "double-dip", for my 2015 anti-virus anyway. I called customer support and they apologized for the incident, or what I call, the attempted "theft", of my money. I was then promised by the woman at customer service, that the 2015 Bitedefender subscription payment would NOT go through, as I cancelled my 2015 subscription.
Having put my trust into what the woman had told me at customer service, I then, loaded my pre-paid card up to pay for my car insurance payment.
The Bitefender lying thieves then went ahead and stole my money anyway, causing my car insurance payment to not go through.Bitedefender should maybe design an anti-theft software and market it on themselves.....plain and simple ...LIARS AND THIEVES !!
Reviewer is in unhappy mood. This person is quite happy with good product and stated that there is a room for improvement of customer service and dirty billing prcatices. Please immediately contact the author of this review to discuss poor customer service of bitdefender subscription and associated monetary loss in the amount of $93. Bitdefender needs to issue a full refund according to poster's claims.