Product: Bitdefender Subscription Clear all filters (18 of 18 reviews match)
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Bitdefender will abuse their customers trust when they have received your credit card details. I bought their product in 2015 and before the subscription was finished I purchased the Norton product instead because I felt Norton provide a better quality of product. In...
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h.kitchener
h.kitchener

"Automatic renewal" is a scam perpetrated by many companies, including even magazine subscriptions. Thus, never pay for something with a credit card unless you have THOROUGHLY...

1.0
Product
Bitdefender Subscription
I didn't like
  • Do not give bitdefender your cc info - autorenew is a scam
#1025507
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Bitdefender is refusing to provide a cancellation and full refund, even though I requested it the same day as their 'unauthorized renewal' of my subscription. I say unauthorized, because it is fair business practice to offer renewal as a subscription is lapsing, not...
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3.0
Product
Bitdefender Subscription
I liked
  • Quality of product
I didn't like
  • Negaive billing
  • Negavtive billing
#1006559
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I have been a Bitdefender subscriber for the past 8+ years. I really liked the ease of managing my multiple subscriptions from 1 MyBitdefender account. With 2016 or 2017 they moved to Bitdender Central. You cannot manage multiple subscriptions from 1 account. Meaning I...
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Anonymous
Anonn

Bitdefender has become so pathetic during the years! Their support is useless and send you from one link to another link and on and on! They have lost me as a customer for lif...

Product
Bitdefender Subscription
I liked
  • Product
I didn't like
  • Customer service
#1001743
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Bitdefender Subscription Review

#949102
1.7
Details
Subscription "renewed" - money taken in August. Got virus notification & tried a scan, App says expired. Paid a year 45 + days ago - called 3 times stonewalled! Wasting time and money. Insisted on a refund - 3 more calls, finally got notice refund coming. Then the disconnected laptop service - had 500 paid days left!!! FRAUD AND THEFT! Beware - total scam!
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Avangate, the online billing company for Bitdefender, submitted an unauthorized charge to my credit card. Bitdefender is in no rush to give a refund. On 01/13/2017, Avangate charged my credit card without authorization for the renewal of Bitdefender Internet Security....
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3.0
Product
Bitdefender Subscription
I liked
  • Internet security software
I didn't like
  • No rush to give refunds
  • Customer service
  • Unauthorized charge to credit card
#992275
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I ordered BitDefender in 2015 on black Friday. Fast forward to black Friday 2016 and I decided to renew my account for another year with the black Friday savings. A few days later, despite already paying for a new year on my account, they auto renewed the previous...
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h.kitchener
h.kitchener

Dispute the auto renewal charge. By the way, you really do not need to pay for anti virus software. There are many free ones out there, eg., Avast free edition which work rath...

Product
Bitdefender Subscription
#976769
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I have been using Bitdefender for a couple of years and the product does what it is supposed to do. I have had no issues with it keeping my computer clean. However I have had issues downloading the update when I renew my subscription last year and again this year. It...
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3.1
Product
Bitdefender Subscription
I didn't like
  • Customer service and ease of downlaoding product
  • Unresponsive customer service
#954073
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Bitdefender - Bitedefender.....Deceitful, Thieves & Liars !!
Having put my trust into what the woman had told me at customer service, I then, loaded my pre-paid card up to pay for my car insurance payment. The Bitefender lying thieves then went ahead and stole my money anyway, causing my car insurance payment to not go through. Bitedefender should maybe design an anti-theft software...
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Anonymous
anthony spanovic

downloaded paid for the free trial..... the software really messed up laptop so I uninstalled and cancelled my free trial within the free trial period. They still charged me...

Anonymous
Anonymous

TOTALLY AGREE- do not use this company! I bought a pack and before the renewal date I confirmed by email to them that I did not want to renew the product and that no money wa...

3.7
Port Dover, Ontario
Product
Bitdefender Subscription
I liked
  • Good product
I didn't like
  • Dirty billing prcatices
  • Customer service
#859099
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renewed my antivirus subscription online. They autorenewed it again within 3 weeks and charged me a second time for the same software. Took multiple tries to finally pry a refund out of them. Just found out they took down the first subscription that I ordered and...
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Product
Bitdefender Subscription
#841800
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I used to love Bitdefender.Then it stopped working for me with the latest Windows release. I was actually bummed about it, but contacted them to cancel my auto-renewal. Ignored! Then billed anyway. So I had to reach out only to receive even more infuriating responses...
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Anonymous
Anonymous

Firstly, I purchased my 2015 Bitedefender Anti-virus online. I was then, recently offered an "early-bird" special , as a valued customer. I was led to believe that my new purc...

1.0
Product
Bitdefender Subscription
I didn't like
  • Dirty billing prcatices
#797980
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I had 55 days subscription to run when my BD started to fail; I reported to BD who then took 17 days to respond and with 55 days left to run on my subs they sent me a discount renewal but with no help for 'their problem'; Following numerous *** emails from them and no...
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1.4
Product
Bitdefender Subscription
I didn't like
  • Dishonest practice
  • Does not protect
  • Poor online interface
#782160
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