Product: Bitdefender Antivirus Clear all filters (25 of 25 reviews match)
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Messed up my PC and I can't get any service or answer at all.I will delete it if I don't hear from them soon. I have tried over and over again and get no answer. I would like to get a refund or art least fix it. Some of my programs have half of the contents now an I...
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Bitdefender Antivirus
#1142980
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"Support" is a joke, they ask you to install more software to see where the original software went wrong, as if that is ever going to happen. I even signed up for an account, but I cannot access it. They do however send me spam messages that I cannot stop. I spent hours repairing the damage BitDefender...
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h.kitchener
h.kitchener

Most of these companies have literally no customer service to speak of, at least of any value other than to sell you something to fix the problem(s) you are having with their ...

1.0
Product
Bitdefender Antivirus
I didn't like
  • Non-existent customer service
  • Non existent customer service
  • No customre service or tech advice
#1110207
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I took the anti virus Bitdefender sept. 11, 17 and it hasn't worked at all. still viruses on computer and all they've done is send me emails back on how to fix things! Why in the world would I pay money to turn around and do the work myself? Im not tech savy enough to...
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1.8
Product
Bitdefender Antivirus
I didn't like
  • Wont refund my money
  • Non existent customer service
  • I need to get a refund
#1105883
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Bitdefender Antivirus Review

#806057
2.5
Details
Good luck cancelling their service. They won't answer phone number that's given to unsubscribe.
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Privacy and Data Security
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I had issues with false error popups with Bitdefender and tried to uninstall the product. This cannot be done on a MAC with a simple uninstall. What a nightmare. Tech support had no idea to solve the issue and I waited forever to get a "No Response" from the elevated...
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Anonymous
Anonymous

Be aware of Sophos Antivirus does the same thing. Their technical support team bites also. It took me 6 hours to remove it due to their no help team.I uninstalled their progr...

Product
Bitdefender Antivirus
#1046585
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renewal was due in MARCH starting getting daily pop up adds from Bitdefender in NOVEMBER to renew; when I finally renewed and checked I had been charged twice on the same day for the same product antivirus protection for one year, when I cancelled they only refunded...
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Bitdefender Antivirus
#1009384
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Same as a couple of the other posts, Advangate (bitdefender's vendor) made an unauthorized charge to my paypal account over a week after I had upgraded my bitdefender 2016 to 2017 for the "deal" of $29.95. I already had the 2017 program activated and they went ahead...
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Anonymous
VK

Just happened to me on 10Feb2017.They charged my Visa card $89.95USD, no invoice, no bill, no reason. My Bitdefender renewal is due 6 months from this charge date, and is not ...

2.2
Product
Bitdefender Antivirus
I liked
  • Program
I didn't like
  • Vendors unauthorized charges to my account
  • Cancelling the program i payed for
  • Customer service
#1005253
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I purchased Bitdefender anti virus plus 2016 through reseller Avangate. I thought they were ok because I was going through a review on PC World. A bloated, virus filled mess downloaded through their site. I paid a tech service $350 to remove the mess from my computer....
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Product
Bitdefender Antivirus
#1001564
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Been client for a year was satisfied then went to renew and got an inferior product.I have contacted service client for 4 days now no reply. I have demanded a refund under the 30 day money back guarantee no reply. This is the worst customer service I have ever...
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1.7
Product
Bitdefender Antivirus
I didn't like
  • Non existant replies to support site
#956888
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Last year friend of mine is introduced me to Bitdefender. This year 10 days before expires I got an email from Bitdefender that my license will renewal for one more year and the charge will be 99.95 USD. I replied that I do need renewal with from the United States and...
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1.0
Product
Bitdefender Antivirus
#873779
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I called Bitdefender and was told by them that they would get back with me after they looked into it. A few days later I was told by Bitdefender support that, they will not help me unless I bought the product; BITDEFENDER I.S. 2016 (INTERNET SECURITY SUITE) from them...
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Anonymous
Anonymous

Just have had the exact same problem and the purchase was in March 2016.They tell me the third party - that they sent me to - are to blame and are taking no responsibility eve...

2.3
Product
Bitdefender Antivirus
I didn't like
  • Dishonest practices
#867862
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