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First they slyly store my credit card details; then some fine print somewhere sets up an "auto renew" fraud and these crooks exploit this by transacting an unauthorized debit to my credit card. Their dubious intention becomes quite clear when their Customer Support &...
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2.2
#991772
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Resolved

I purchased Bitdefender internet security 2017 , but I did not get the software download link until I purchased an additional software named “Install and setup application”. The web page did not say that it was necessary to buy extra software. The price was fare...
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1.8
#989349
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Resolved

I purchased Bitdefender antivirus 2017 on November 23, 2016 and they were quick to take my money but not so quick to give my refund as in never. I keep trying to get a refund within my 30 day "no hassle" return period and they are sending me through loops so I will...
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eggman2112
eggman2112

After complaining with BitDefender Support again and PayPal and Avangate my refund was finally processed. I think if you complain through PayPal it may put a bad mark on the A...

1.0
I liked
  • Easy purchase
I didn't like
  • Not so easy refund process
#976158
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Recently I was to renew my Bitdefender AntiVirus for 2016. I was charged 4 times through PayPal. I wrote several emails to Avangate who does the billing for Bitdefender and was told they had passed along my complaint about a refund to Bitdefender whom they said has to...
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Malt
Malt

Thanks for the heads up on this malpractice, sounds like Bitdefender Inc have lost the plot some what. You should see the reply I got from them when I complained (Perhaps I'll...

1.0
Saint Johnsbury, Vermont
I liked
  • Good product
  • Works well
I didn't like
  • Dishonest practices
  • Your non existant cuastomer service
  • Negligent
#772150
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