Constantly slows computer and internet browsing. Popping up every five min to bug me about something that it already told me about. Locked me out of my own folders so that I couldn't save a file anywhere because I don't have permissions. Mouse even jumping all over the...Read more
Used the Dashboard to do a clean and Bitdefender took out operating systems information and fried the motherboard. Called for support or information they were rude and obnoxious. Bitdefender it did it to both of my computers at the same time! Bitdefender cost me...Read more
I didn't like
- That it ruined my 2-computers
I've had Bitdefender Total Security on my PC for over 5 years and didn't know until just recently that they are a Romania-based firm. Hmmm. Anyoo, I've had around 5 interactions with their customer support folks. Each interaction (via email only using opened tickets as...Read more
Bitdefender - My PC is useless
I've been working on trying to fix some malware that got through BD total Security 2017 for three weeks now. My PC is useless. I sent in logs...no fun to generate. They sent a detailed and tedious recipe for fixing the problem. I did the fix. Problems returned after 36 hours.
Bitdefender - Do not purchase.
When the soctware was installed it completely shut my laptop down. After deleting the software I restored my laptops settings and asked for a refund. Bitdefender refused to refund my money. I think this company is scamming the public, do not buy.
Bitdefender Customer Care Review
WORST CUSTOMER SERVICE! SHOP ELSEWHERE! I cancelled my purchase after trying to download the software and no tech help available. I've sent THREE requests for a refund and get the same response, it's under review! Now working through PayPal for my money!
Bitdefender Total Security Multi-device Antivirus Review
Had been happy with bitdefender until time to renew. Though renewed, get messages that subscription ending shortly. Cannot load Bitdefender on one of my computers. Their customer service is virtually nonresponsive-worst I have encountered.
I keep getting script errors and crashes. I talked to someone and they sent me a tool which I sent back liked they asked. I also lost my home page and can't get it back. I can't reach them now. Beware buyer you'll never get it fixed . Soon I will have to delete it. My...Read more
Install this rubbish on my PC. On the first scan it flagged up two false positives. Then it deleted those from my system without my permission, rendering other software on my system inoperable. "Support" is a joke, they ask you to install more software to see where the...Read more
I didn't like
- Behavior of software
- Non-existent customer service
- No customre service or tech advice
I took the anti virus Bitdefender sept. 11, 17 and it hasn't worked at all. still viruses on computer and all they've done is send me emails back on how to fix things! Why in the world would I pay money to turn around and do the work myself? Im not tech savy enough to...Read more
I purchased Bitdefender Internet Security 2013 (PC Lifetime Edition, 1PC) On 09-08-17, I called Bitdefender customer support because the above software had expired. I received a response via email from the support staff, stating that the software had an expiration of...Read more
I didn't like
- Bad license policy
I have called in for tech support numerous times only because this software is overly complicated with very little literature on setup. Tech support are able to help out depending on how complicated the issue is. ( I have has a tech tell me he was new and did have the...Read more
The support staff at Bitdefender are lazy illiterate idiots. After numerous emails which they clearly either do not or cannot read i have given up and installed Avast instead. I was initially motivated to install Bitdefender by tech mag reviews! just goes to prove the...Read more
I didn't like
I had the optimizer installed on 2 computers. now my icons don't work, and one computer doesn't have it anymore ! It just disappeared into thin air. I want to have it removed and get my money back. You can hardly understand the technician as they support is in Romania....Read more
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